Shipping & Returns
We strive to ship banknotes within 24 hours of receiving an order by the shipping method of your choice. However, in cases when we are providing an agency service lead times will be extended slightly. Banknotes which are to be sourced from a third party following a sale, please inspect the product description for the note within the product description page. If there is no mention of how a product is to be sourced, then we have the note in stock and will be able to ship it out immedietly
All banknotes will be dispatched in a plastic wallet within a hard backed envelope.
We STRONGLY advise that non tracked shipping methods are not selected for orders in excess of ten pounds sterling, and for orders over seventy five pounds Special Delivery is selected. In the case that a non tracked method of shipping is selected, we shall not be responsible for the delivery of any banknotes purchased and the purchaser bear all transport related risk
Return & Exchange Policy
We are willing to provide a full refund on banknotes which are returned within seven calendar days of receipt.
Unless we have made a significant error (sending wrong banknote etc.) the purchaser to be responsible for return shipping costs. We will not accept returns for banknotes which have suffered damage and require returned banknotes to be shipped back to us in the plastic wallet provided within a hard backed envelope.
Return shipping details will be advised upon a purchaser advising us that they wish to exercise this option.